The Guide


Brought to you by Women in Residential Property, this series of interviews has been created to help new joiners in the residential property industry develop a better understanding of all aspects of a transaction from property searches through to mortgage broking. For those of us who are more experienced, they are a great source of answers to all the questions you’ve never dared to ask!

We believe that improved understanding across the residential property industry is fundamental to improving, both, customer experience and relationships between those working in the industry so please share these videos on social media using #wirptheguide #resipropertyguide #homemoving

Creating Happy Home Movers

With Clare Yates of CY Training Works

Packed full of useful advice for Estate Agents and Conveyancers, this video addresses a range of topics from communicating effectively in stressful situations through to working harmonioulsy with the other parties involved in a sale and purchase.

With Sirah Parks of SDL Surveying

In this Q&A we discuss the important role that a residential surveyor fulfills during a house purchase. We address the difference between a survey and a mortgage valuation; how surveys are commisssioned and we bust the myth about surveyors ‘down-valuing’ properties.

With Sally Playfoot, Branch Director of Kinleigh Folkard & Hayward, West Putney

5* rated Agent, Sally shares her top tips for Estate Agents inlcuding advice on working effectively with conveyancers; relaying bad news to home movers and how to ensure sellers are sale ready.

Mortgages and Mortgage Broking

With Jane King, Mortgage Adviser and Director of Ash-Ridge Private Finance 

This Q&A will help viewers understand:

  • The different types of mortgage available
  • How long is a mortgage offer valid for?
  • What’s a mortgage offer in principle?
  • How does a mortgage broker get paid?

Property Searches

With Kelly Wilson of tmgroup

In this insightful discussion about an often misunderstood aspect of a property sale, Kelly explains what property searches are, how they’re procured and why they are important.