Many businesses aren’t great at explaining the benefits they offer to employees. There’s often lots of hype during the recruitment process and then a flurry of emails once you’ve passed probation and then it all goes quiet. As a result, lots of us fail to make full use of the benefits we are offered, and we miss out on the valuable financial support they can provide.
Here’s few tips to make sure you’re really benefitting from the benefits:
1. Read your benefits information properly
Invest time in understanding what is offered and what it could mean for you. Benefits like pensions, life assurance, Employee Assistance Programmes and healthcare services can provide valuable financial support, often when it’s needed most. Make sure you know what they’re worth and how they can help you.
2. Attend any benefits or wellbeing sessions
Join onboarding briefings, wellbeing workshops or financial education webinars. These are designed to help you understand your benefits and feel confident using them.
3. Every penny counts
Payment for an eye test, which employers are legally obliged to provide to users of computers, might not seem like it’s worth much on paper but I am sure most of us can think of something nice we can do with £30 and it’s good for your eyesight.
4. Use the “extras” that come with core benefits
Many schemes include virtual GPs, mental health support and dental plans. These can help you save money, reduce stress, and improve wellbeing.
5. Tailor the benefits to your life stage
Focus on what matters most to you now — pensions, protection benefits, wellbeing tools, or day‑to‑day cost‑saving options.
6. Review your pension and contribution levels
Check how much you and your employer contribute and ensure you’re aware of the tax benefits of saving into your pension. Make the most of any advice or guidance your employer provides to help you make informed long‑term decisions.
7. Ask questions — especially during reviews or one‑to‑ones
If you’re unsure how something works, don’t be afraid to ask the HR team or your manager. Your employer wants you to make the most of what’s available.
8. Revisit your benefits regularly
Review them every 6–12 months or after life changes such as marriage, children, buying a home, or new financial commitments.
9. Make use of confidential support
Employee Assistance Programmes offer free counselling, advice on financial worries, legal guidance and more.
10. Share feedback on what you find useful
Your feedback helps your employer improve and evolve the benefits on offer.
Call to Action for Employers
If you’re responsible for your organisation’s Employee Benefits offering and you want friendly, informed advice on ensuring that the programme is working for your business and your employees, Thomas Carroll can help.
Get a Free Employee Benefits Audit from Thomas Carroll
We offer a free, no‑obligation audit of your existing benefits package to help you:
- identify gaps,
- improve communication,
- enhance financial wellbeing support, and
- make your benefits offering clearer, stronger and more engaging.
To arrange your free audit or discuss any aspect of your Employee Benefits offering for Employees, please contact Fiona Terry at Fiona.terry@thomas-carroll.co.uk



